Knowledge Bank

The Latest Articles from PSSI.

Whatever You Do, Don’t Tell Anyone…

… that you plan to leverage your synergies to reach out to customers. ‘Cause leverage, synergy and reach out have been tabbed as being among the most overused words [...]


Posted By Comments: 0 0Post Date: September 3, 2009

Apparently Good Software Isn’t the Only Way to Increase Productivity

Today we learn at MSN’s MoneyCentral that productivity in the 2nd quarter rose at “the fastest rate in 6 years” at a robust 6.6% annual rate.  On the surface, [...]


Posted By Comments: 0 0Post Date: September 2, 2009

“On My Honor…”

As further proof of the Web’s ubiquity, as if any were needed, we learn that the latest edition of the Boy Scout Handbook has been restructured to include [...]


Posted By Comments: 0 0Post Date: September 1, 2009

I Need A Dumptruck Mama to Unload My Head

With all due credit to Mr. Dylan (“Buick 6”), I’m beginning to believe the secret to life is… discernment.  Making the distinction between what’s valid and the noise [...]


Posted By Comments: 2 0Post Date: August 28, 2009

Wishful Thinking

We visited a client yesterday located about 250 miles away in northern Michigan.  This was a very cool manufacturing operation.  Short version is they build huge electronic valves [...]


Posted By Comments: 1 0Post Date: August 27, 2009

Keep It Simple

  In business, the basics almost always prevail.  Yet it’s amazing the amount of time folks waste on the Next Big Thing.  Examples come to mind: The Pareto Principle:  Named [...]


Posted By Comments: 0 0Post Date: August 24, 2009

Parallel? Or Nano?

It’s interesting to see the future of chip technology – those little things that run our world now – beginning what appears to be something of a divergence. In [...]


Posted By Comments: 0 0Post Date: August 21, 2009

How Carrots Helped Save the Free World

According to Michael Korda in his book With Wings Like Eagles: A History of the Battle of Britain (Harper Collins, (c) 2009), the legend that eating raw carrots [...]


Posted By Comments: 0 0Post Date: August 20, 2009

“How Many Times a Week Do You Tweet?”

I first heard those poetic words (*) last May at the annual dealer conference hosted by one of our key partners, Sage Software.  They were uttered in the moments [...]


Posted By Comments: 0 0Post Date: August 18, 2009

Problem solved.

Our server room is always warm.  Probably from having too many servers.  And our I.T. guy, David, politely pesters from time to time about the impending doom of server [...]


Posted By Comments: 0 0Post Date: August 17, 2009